SERVICE CHARGES & FEES
(W.E.F 01.02.2011)
Our service charges were last revised vide our circular No. 2090 dated September
26, 2002. Some modifications in Services Charges were
made thereafter from time to time. Now, the same have again been reviewed
by us and revised, The schedule of various Service Charges
In suppression of all previous circulars on the issue, these charges come into effect from 01.02.2011. |
[1.0] SERVICE CHARGES TO MAINTAIN A LEDGER ACCOUNTS
[1.1] Ledger folio charges for Current / CC / OD Accounts: -
| Rs.2/-perEntry/record, minimum Rs.50/-maximum Rs.800/-(per quarter) over & above free of charge ledger folio given below. |
Average credit balance |
Free entries |
a) Up to Rs.50000/- |
50 entries per quarter |
[1.2] Charges of stop payment instructions:
|
Rs.50/-per instrument for all types of a/cs. Maximum Rs.400/- per reference |
These charges are to be levied only once i.e. at the time of accepting the
instructions for stop payment and no charges be levied while actually returning
such instruments through clearing.
[1.4] Issuance of duplicate account statement / passbook:
Rs.50/- with latest Balances Or
i)Rs.1/-per entry/record in Rural/Semi-Urban/Branches, minimum Rs.50/-.
ii)Rs.2/-per entry/record in Urban/Metro Branches -
(MinimumRs.100/- Maximum Rs. 800/- for all branches.)
[1.4] Minimum Balance in Savings Accounts / Current Accounts and Charges thereon: -
[1.4.1] Minimum Balance in Saving Bank Accounts: -
i) Computerized Branches: -
| - Where Cheque Book is not issued: | Rs.500/- |
| - Where Cheque Book is issued: | Rs.1000/- |
ii) Non - Computerized Branches: -
| - Where Cheque Book is not issued: | Rs.250/- |
| - Where Cheque Book is issued: | Rs.500/- |
iii) Rural Branches: -
- Accounts with or without Cheque Book: Rs.100/-
[1.4.2] Minimum Balance in Current Accounts: -Rural:
| Rular: | Rs.500/- |
| S-Urban | Rs.100/- |
| Urban:- | |
| Personal A/C | Rs.1000/-* |
| Other A/c | Rs.5000/- |
| Metro:- | |
| Personal A/C | Rs.1000/-* |
| Other A/C | Rs.5000/-* |
*concession allowed for attracting CASA Deposit
(Revised minimum balance in current accounts, are irrespective of computerized or non - computerized branches)
[1.4.3] Service Charges if Minimum balance not maintained in Savings Bank / Current Accounts:
| Saving Bank A/c > | -Rs.20/- per month for all the branches in respect of a/cs not availing cheque book.-Rs.40/- per month for Metro/urban branches availing Cheque book facility- |
| Current A/c | Rs.100/- once during the month for metro/urban branches & Rs.50/- for other centers.(when the average balance falls below minimum level) |
[1.5] charges mentioned above are not chargeable in
I) No Frill A/c
ii) Pensioners A/C
iii) Senior Citizens A/c
IV) Salary
A/C of staff & other accounts specified from time to time.
In case balance available is not sufficient for debiting of Service Charges then amount available may be debited in the A/c and account may be closed after giving due notice (Registered) to the party and unused cheque books are to be got returned.
[1.6] Inoperative Accounts:
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a) All Current Accounts in which there has been no operation for the last two year with the exception of Service Charges / Incidental Charges levied by bank shall be categorized as Inoperative Accounts.
(b) All Savings Bank Accounts in which there is no operation for the last two
years with the exception of service Charges / incidental Charges levied by bank
and Interest entries credited by bank shall be categorized as Inoperative
Accounts. |
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No service charges are to be levied for activation of inoperative account to operative account.
Note: - In case there is huge deposit of cash in Saving Bank account without retention even for a day, then the charges must also be levied for such deposit of heavy cash at par as stated above. Branch Manager has to ensure that S/B a/c is not used as a current account. |
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| Clarification in respect of clause [1.6]: Cash Handling Charges for Cash Deposit in Current/ OD/Cash Credit Accounts:- (W.E.F from 01.04.2011 ):- | ||||
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| 2. Clarifications in respect of concessions in service charges to Existing Staff and Ex- Staff members: - | ||||
| No service charges be levied to the Existing Staff and Ex- Staff members of Punjab & Sind Bank in respect of all other service charges, not specifically mentioned in our circular No. 2549 dated 01.02.2011 except locker rent and out of pocket expenses on actual basis where ever chargeable. Concessions in Locker Rent to the Ex-staff members have been allowed now and have brought them at par with the existing staff members. | ||||
[3] Cash handling charges:- |
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No charges on cash deposited Up Rs. 1 lac per day. Thereafter Rs.1/- per thousand or part there of. |
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Note: - In case there is huge deposit of cash in Saving Bank account without retention even for a day, then the charges must also be levied for such deposit of heavy cash at par as stated above. Branch Manager has to ensure that S/B A/C is not used as a Current Account. |
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[1.7] Charges for Closure of Savings Accounts / Pre-Mature
R.D.Account:
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[1.8] Charges for Closure of Current Accounts:
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[1.9] Standing Instructions: -
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i)At the time of registration Rs.50/-per transaction
ii)At the time of processing standing instructions Rs.25/-+ Remittance charges + Out of pocket expenses |
Note: a) Standing Instructions charges are to be levied
only when the third party is involved in the instructions. Where instructions
are for transfer of amount from his / her own account to another his / her own
accounts within the branch then no standing instruction charges are to be
levied. However, if customer gives instructions for payment of Telephone Bills /
Electricity Bills / House Rent Payment etc. or any payment to other customer’s
A/c then charges should be levied for standing instructions.
b) Standing Instructions, even if not carried out, due
to insufficient balance in the account, would also be liable for Service Charges
per transaction.
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i)Savings Banks Account ii) Current Account |
30 leaves free per year, for extra leaves Rs.3/- per leaf. |
[2.0] CHARGES FOR REMITTANCES / COLLECTION
[2.1] Charges for Issuance of Pay Order / Banker Cheque
|
a) |
Up to Rs.5000/- |
Min.Rs.30/- |
|
b) |
Above Rs.5000/- |
Rs.2.50/- per 1000 or part there of Minimum Rs.40/-Maximum Rs.12500 |
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c) |
Up to Rs.10000/-
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d) |
Above Rs.10000/- |
Service Charges for students for issuance of MC/Pay Order/DD up to
Rs.5000/- in respect of remittance of application fee shall be Rs.20/- only.
Above Rs.5000/-normal charges will apply (free for students availing Education
loan from our bank).
| a) | Upto Rs.10000/- | Rs.40/- |
| b) | Above Rs.10000/- | Rs.3/- per thousand Min.Rs.50/- &Maximum of Rs.12500/- |
{2.3] Remittance through National Electronic Fund Transfer (NEFT)/
Real Time Gross Settlement (RTGS), (Electronic Fund Transfer):-
i) Inward RTGS / NEFT / Remittance: -
Free (No Charge to be levied)
ii) Outward transactions:
| a) | RTGS: - i) Rs. 2 lakh to Rs. 5 lakh
(ii) Above Rs. 5 lakh
(Service tax & Education Cess extra)
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b) |
NEFT: - |
Rs.5/-per transaction. Rs.15/-per transaction. Rs.25/-. (Service tax & Education Cess extra) |
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Note: Fund transfer through RTGS /NEFT in North Eastern States is free of charges to the customers of their branches for a period of 3 years or till further instructions which ever is earlier.
C) Electronic Clearing Services :-( Handling charges for ECS Returned Unpaid)|
Local ECS Transaction: b) Credit |
Rs.50/-Per transaction, where the account holder is drawer of
the ECS transaction. |
|
Outstation ECS Transaction: |
Rs.50/-per transaction. |
Please note that these charges shall be applicable for all types of transactions including Inter Bank Fund transfers.
[2.4] ELECTRONIC CLEARING SERVICE (ECS)
| ECS charges being collected from the ECS users as sponsor bank | Charges for ECS (Credit) for afford ing credit to customers accounts - at the destination branches |
Charges for ECS(Debit)-for debiting customers accounts-levied at destination branches | Charges / Penalities levied by branches for ECS (Debit) returns due to non-availability of funds in customers account |
Charges for certifying or verifying customers mandate |
| Nil | Nil | Nil | Rs.50/-per instrument where the a/c holder is drawer of the
cheque.
Rs.25/-per instrument where a/c holder is Payee of the cheque. (Note:These charges are normal Handling charges for local Cheques R/U) |
Nil |
[2.5] CLARIFICATIONS:-
[2.6]However please note that remittance through DD/MT/TT/Pay Order/ Banker's Cheque /EFT above Rs.50000/- by tender of cash is subject to the Income Tax Rules are also applicable.
[2.7]Further please note that where a company/constituent is sanctioned credit facilities to be availed at two or more centers, in such cases, transfer of funds between these centers are allowed at par. However, actual out of pocket expenses @ Rs.50/- per transaction are to be recovered.
[2.8]CONCESSION FOR ISSUANCE OF EXCHANGE FREE DRAFTS / MANAGER CHEQUES:
(A) FOR SAVING BANK ACCOUNT HOLDERS: -
i) On Maintenance of Rs.25,000/- as minimum balance in Saving Bank Account throughout the month the account holder will be entitled for TWO exchange free Drafts / Manager Cheques up to the maximum overall ceiling amount of Rs.25,000/- each to be entitled in the following month only, from the same account.
ii) On Maintenance of Rs.50000/- as minimum balance in Saving Bank Account throughout the month the account holder will be entitled for TWO exchange free Drafts / Manager Cheques up to the maximum overall ceiling amount of Rs.1,00,000/- to be entitled in the following month only, from the same account.
(B) FOR CURRENT ACCOUNT HOLDERS: -
i) On maintenance of Rs.50,000/- or more as minimum balance in Current Account throughout the month the account holder will be entitled for Three exchange free Drafts / Manager Cheques up to the maximum overall ceiling amount of Rs.50,000/- each to be entitled in the following month only, from the same account.
ii) On maintenance of Rs.1,00,000/- as minimum balance in Current Account throughout the month the account holder will be entitled for THREE exchange free Drafts / Manager Cheques up to the maximum overall ceiling amount of Rs.1,00,000/- to be entitled in the following month only, from the same account.
Please note that the above facility will be non cumulative in nature.
[2.9] Concession to Premier Saving Bank A/C/Current A/C: -
Definition of: -PSB- Premier Saving Bank A/c/ PSB- Premier Current A/C Holders:
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Premier Saving Bank A/C |
Premier Current A/C |
| Rural & Semi Urban Branches | Minimum Balance Rs.50000/- |
Minimum Balance Rs.1.00 lac |
|
Urban & Metro Branches |
Minimum Balance Rs.1.00 lac |
Minimum Balance Rs.2.00 lac |
Privileges / Concessions: -
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PSB-Premier Saving Bank Account |
PSB-Premier Current Account |
|
1. |
Free ATM Cards. |
Free ATM Cards. |
|
2. |
Statement of A/C without any charge. |
Statement of A/C without any charge. |
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3. |
Waiver of Inward Cheque Returning Charges |
Waiver of Inward Cheque Returning Charges. |
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4. |
Waiver of Cash Handling Charges on cash deposit up to Rs.3.lacs. |
Waiver of Cash Handling Charges. |
|
5. |
Waiver of Locker Rent of Small Locker for one year. |
Waiver of Locker Rent of Small Locker for one year. |
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6. |
Cheque Book with name of the customer duly printed on the Cheque Book. |
Cheque Book with name of the customer duly printed on the Cheque Book. |
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7. |
No Processing Charges (Loan up to Rs.3.00lacs) |
Waiver of ledger folio charges. |
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8. |
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Waiver of Standing Instruction Charges. |
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9. |
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Waiver of Balance Certificate Charges.
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10. |
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Waiver of signature verification Charges. |
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11. |
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No Processing Charges (Loan Up to Rs. 3.00lacs) |
[i] Issuance of Duplicate Draft
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Same charges as charged at the time of issuance of draft. |
[ii] Revalidation of Draft
| Rs.75/-+out of pocket expenses |
[iii] Cancellation of Draft
| Rs.75/-+out of pocket expenses. |
[IV] Cancellation / Revalidation of Bankers Cheque / Payorder/Managers Cheque
|
Up to Rs.10000/- |
Rs.40/- |
|
Above Rs.10000/- |
Rs.80/- |
[v] Issuance of Duplicate Bankers Cheque / Payorder/Managers Cheque
|
Same charges as charged at the time of issuance Of MC / Pay order / Bankers Cheque |
Note: For Students Cancellation Charges Rs.10/- on DD/P.O./MC etc.
[3.0] COLLECTION CHARGES: (W.E.F from 01.04.2011 ):-
[1] Charges for Outstation Cheque Collection not covered by Speed Clearing: -
| Value | Service charge from Savings a/c customers |
| Up to and including Rs.5,000/- | Rs.25 |
| Above Rs. 5,000/- and up to and including Rs.10,000/- | Rs.50 |
| Above Rs. 10,000/- and up to and including Rs.1,00,000/- |
Rs.100 |
| Above Rs. 1,00,000/- | Rs.150 |
[2] Collection of Outstation Cheques under Speed Clearing: (W.E.F from 01.04.2011 ):
Value |
Service charge from Savings a/c customers |
Service charge from other than SB customers |
Up to & including Rs.1,00,000.00 |
NIL |
Rs. 50/- |
Above Rs. 1,00,000.00 |
Rs.100.00 |
Rs. 150.00 |
Note:
a. All above mentioned charges are inclusive of all charges (postal, courier, handling etc.).
b. Returning charges for Outstation cheques/ instruments sent/ received in Speed Clearing shall be the same as for Local Cheques sent for collection/ received for payment through Clearing House.
(All above mentioned Service Charges are exclusive of Service Tax and Education cess)
Further please note: -
i) To make increased usage of Speed clearing and National clearing facilities for providing efficient services.
ii) To reduce the clearing cycle and to promote electronic modes of payment, the drawee Bank’s Branches should use Electronic Modes like RTGS / NEFT, wherever available to remit proceeds to the collecting Bank Branches.
[3.2] Collection of Outstation Bills charges: -
| a) Upto Rs.1000/- | Rs.40/-+out of pocket expenses |
| b) Above Rs.1000/- upto Rs.10000/- | Rs.100/-+out of pocket expenses |
| c) Above Rs.10000/- | Rs.10/- per thousand Maximum.Rs.12500/- +out of pocket expenses |
Note:Collection of outstation cheques and issuance of MC/DD etc. shall be free of charge to Defence Personnel in active service as well as ex-servicemen, subject to collection of out of pocket expenses.
[3.3]Collection of Deposit Receipt:
Collecting bank shall levy charges as applicable to remittances. In case of local collection, charges as applicable to Banker's Cheque to be levied.
[3.4] SERVICE CHARGES FOR NON-CUSTOMERS INVOLVING, HANDLING OF CASH SHALL BE DOUBLE FOR ABOVE STIPULATION FOR COLLECTION BUSINESS / BILLS.
[4.0] HANDLING CHARGES:
[4.1] Handling charges for Cheques / Bills Returned Unpaid: -
| Local Cheque / Local bills returned unpaid. | Where the account holder is drawer of the cheque/ Bill
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| Rs.40/- per instrument where A/C holder is payee of the cheque / bill. |
- Branch Manager has the discretion to waiver charges, keeping in view the business prospects.
[4.2] Local Bills collection charges -
| For presentation directly at drawee bank/drawee: - Rs.150/-+ out of pocket expenses or 50% of collection charges whichever is higher maximum Rs. 6250/-+Out of pocket Expenses (For outstation Bills collection charges, maximum cap is 12500/-+ out of pocket expenses) |
- Returning Charges are to be levied invariably when the cheque is returned on counter, through clearing or received directly.
- Branch Manager has the discretion to waive charges, keeping in view of the business prospects. (However No charges to be levied from any customers up to 2 dishonored cheques deposited during a quarter).
- Postal Charges for all services to be charged as under:-
|
Ordinary Post |
Rs.10/- or actual expenditure which ever is higher |
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Registered post/Courier Charges |
Rs.30/-or actual expenditure whichever is higher |
[4.3] POSTAL CHARGES:
Please note that actual postal / communication charges incurred to be recovered always.
[4.4] Introduction of New Service charges for CBS Branches: -(W.E.F from 01.04.2011 ):-
[4.4.1] AWB/CBS/ Inter-Sol Charges for transfer of Funds, Cash Deposit/ Withdrawal ETC: -
Transfer of Funds:
S.No. |
Description |
charges |
1 |
Between Accounts at Branches: Between Accounts with same ID: Between accounts with different ID:- |
Free
Free |
2 |
Accounts at OUTSTATION branches through Cheques / Clearing (Except Speed Clearing) |
Rs. 5/- per transaction. |
Cash Withdrawal Charges: -
3 |
At Base Branch |
Free |
4
5
|
At local non-base branch For CC, C/A, OD: |
Free.
Free |
Cash withdrawal at outstation Non-base Branch:
6
7 |
For Savings Customers: For CC, C/A, OD: i) Up to Rs.1 lac ii)Above Rs.1 lac |
Free.
Free. Re.2 /- per Rs.1000/- or part thereof.Min. Rs.50/- per transaction. |
Cash Deposit Charges:- Cash Deposit at Local Non-Base Branches:-
8
9 |
For Savings Customers:
|
Free Re.1/- per Rs.1000/- or part thereof.
Free. Re.1 /- per Rs.1000/- or part thereof (Maximum limit for depositing cash is Rs.5 lac per day per account) (However, there shall be no charges for depositing cash in RD, Term Loan, Demand Loan including NPA & Protested accounts. |
Cash Deposit at Outstation Non-Base Branches:
10
11 |
For Savings Customers: For CC, C/A, OD: |
Free up to Rs.50000/- per day. Free up to Rs.50000/- per day. |
Collection of Local Cheques at Base / Non-Base Local Branches (Branches located within same Clearing Centre): -
12 |
Collection of Cheques through Non- base outstation CBS branches: - (by presentment through local clearing, |
: Rs.5/- per transaction Notes: All above mentioned proposed service charges are exclusive of Service Tax and Education cess. |
[5.0] LOCKER / SAFE CUSTODY CHARGES:
[5.1] Locker Charges: -
| Sr. No. | Size of locker | Category of Branches | ||
| - | - | Urban | S-Urban / Rural | Metro |
| 1 | Small | Rs.1000 | Rs.800 | Rs1250 |
| 2 | Medium | Rs.1200 | Rs.1000 | Rs.1500 |
| 3 | Large | Rs.3000 | Rs.2500 | Rs.3750 |
| 4 | Very Large | Rs.5000 | Rs.4000 | Rs.6250 |
(50% Concession in locker rent charges to existing as well as Ex-staff members of Punjab & Sind Bank).
Note: Penalty for default in locker Rent @ Rs. 25/- per month to be charged w.e.f. one month after the succeeding month in which the locker rent became due.
[5.1.1] Locker Break Open Charges: -
Rs.100/- as incidental charges plus all other expenses incurred in the breaking open of the Locker and replacing the lock should be born by the hirer and should be recovered before getting the locker broken.
[5.2] Safe Custody Charges: -
| i) Scrip's: | Rs.50/- per scrip, mini. Rs.100/- per year or part thereof on each lodgment / release / substitution. |
| ii) Sealed Covers: | Rs.200/- per cover p. a. or part thereof. |
| iii) Sealed Boxes: |
Rs. 1000/- per box p.a. or part thereof(100cm. Max.) beyond that Rs.20/- per cm. |
| iv) Banks own deposit receipts: | No Charges. |
6. Others Misc. charges to be charged: -
[6.1] Interest Certificate / Balance Certificate/other
certificate in Deposit Accounts: - Rs.50/- (one certificate to be issued free of
cost every year) Charges are to be levied only when the certificate has been
lost after issuance and not in the event of Non-receipt.
[6.2] Nomination charges: - Rs.50/-(1st option of
nomination to be done free of charges) after exercising 1st option of
nomination, for every change in nomination in any type of account.
[6.3] Statement of Account Charges: -
- Monthly Statement: Once Free, thereafter, Rs.1/- per entry, Minimum Rs.50/- per request.
- Weekly Statement: Rs.400/- per year, for repeat request, Rs.1/- per entry, Minimum Rs.50/-per request.
- Daily Statement: Rs. 1000/- per year, for repeat request, Rs.1/- per entry, minimum Rs.50/- per request.
[6.4] Documents/Bills: received for collection: -
i) Change of original instructions in respect
of outward/inward bill for collection including (waiving C form,
delivery free of payment, extending retirement time etc.):-Rs.100/- per
reference.
ii) If required to be delivered Free of Payment to drawee OR to
be returned back as unrealized: - Normal Collection Charges + out of
pocket expenses.
[6.6]Charges for Recording Reconstitution of Account: - For Non- individuals A/C Rs.100/- per occasion. (Exempted in case of death of the existing signatory).
[6.7] Allowing operations through power of attorney/mandate: - Rs.250/- per annum or part thereof, in all types of A/c.
[6.8] Change of authorized signatory in Accounts: - Rs.100/- per Occasion (Exempted for change due to death of the existing signatory in all types of A/C and No charges from Senior citizens, Defense Personnel & Ex-service men, Physically Handicap, &War widows.
[6.9] Copy of original cheque/draft (paid by the bank): - Rs.50/- for original (1st copy) & subsequent copies Rs.25/- per instrument.
[6.10] Old Records Inquiries: - Rs.100/- per reference/request/document/per sheet + out of pocket expenses for providing record beyond one year old.
[6.11] Attestation of Signature /Photo: Except signature attestation for ECS purpose
Non-Individual |
Individual customers of Semi-Urban, Urban & Metro Branches |
Individual Customers of Rural branches, Sr. Citizen & Pensioners |
Rs. 100/- per instrument |
Rs. 75/- per instrument except for Students, Defence forces, war widows, Physically-Handicap |
Rs. 50/- per instrument except for Students, Defence forces, war widows, Physically-Handicap |
[7.] Charges related to ATM Cards:
| S.No. |
Description of charges |
|
|
1 |
Master Card (International)
|
NA |
|
2. |
(i)Issuance of ATM/Debit Card (ii) Annual fee on completion of one year and thereafter to be charged on yearly basis. |
Nil
Nil |
|
3. |
Charges for issue of Add |
Rs.50/-per card |
|
4. |
Charges for issue of duplicate Pin |
Rs.50/- |
|
5. |
Charges for issue of duplicate ATM/Debit Card/Replacement of ATM/Debit Card |
Rs.100/- |
|
6. |
Issue of ATM/Debit card with photograph of the cardholder |
Rs.25/- |
|
7. |
Maximum Cash withdrawal transactions on other banks ATMs |
Per month 5 free, |
[8.0] CONCESSIONS: - Following concessions are allowed
subject to recovery of out of pocket expenses.
[8.1] CONCESSION TO STAFF MEMBERS: -
Following concession to staff members / ex - staff members of the Punjab & Sind
Bank are permitted: -
a) Ledger Folio Charges: - No incidental charges are to
be levied in current accounts.
b) Standing Instructions: - No charges for standing
instructions are to be levied.
c) Remittances: - All Demand Drafts / Mail Transfers /
Telegraphic Transfer / Bankers Cheques / Pay Orders / Electronic Fund Transfers
shall be free of charge. However, actual out of pocket expenses shall be
recovered.
e) All negotiation of cheques / drafts up to Rs.5000/- shall be negotiated at par without levying collection charges regardless of Bank on which the cheque is drawn for credit.
[8.2] CONCESSION TO PENSIONERS: -
No Service Charge is to be levied to pensioners on collection / discount of pension bills / cheques of Central / State Government and Armed Forces.
[8.3] CONCESSION TO FREEDOM FIGHTERS: -
No service charges are to be levied on collection / discounting of pension bills / pension cheques of freedom fighters.
[8.4] CONCESSION TO DEFENCE - PERSONNELS: -
In the account of defense personnel in active service as well as ex - servicemen, collection of outstation cheques and issuance of DD/MT/TT/EFT etc. shall be free of charge, subject to collection of out of pocket expenses.
[8.5] CONCESSION TO RELIGIOUS, WELFARE SERVICE, CHARITABLE INSTITUTIONS, BLIND, PHYSICALY HANDICAPPED, DISABLED INDIVIDUAL AND INSTITUTIONS SET UP FOR THEIR BENEFIT: -
The facility of collection of upcountry instruments at par, payment of DD/MT/TT to their own benefit at par are permitted provided these institutions are exempted from payment of Income Tax Act and copy of Certificate is obtained by branch.
[8.6] ACCOUNT OF GOVERNMENT DEPARTMENT / MINISTRIES: -
Cheques issued by Government Department representing subsidies under IRDP and other special program shall be collected at par.
[8.7] CO - OPERATIVE BANKS, LAND DEVELOPMENT BANKS, REGIONAL RURAL BANKS, SERVICE CO-OPERATIVE, DISTRICT RURAL DEVELOPMENT AGENCY ETC: -
Concession of 50 % of service charges shall be extended to Co-operative Banks for issuance of DD/RTGS/NEFT, which maintain their account with the Bank. The Urban
Co-operative Banks shall give an undertaking at their Head Office level that they shall levy the charges of Public Sector Banks to Customers.
[8.8] BANK UNDER AGENCY ARRANGEMENTS: -
Service Charges are as per agency arrangement to be levied provided benefit is not passed on to customers.
[8.9] CONCESSION TO EDUCATIONAL INSTITUTIONS: -
Salary bills of teachers employed in Government run schools may be done at par and discounting free of charge also for sum up to Rs.5000/- per individual in case the employees salary accounts are maintained in our Bank.
[8.10] CONCESSION TO REGIONAL RURAL BANKS: -
No Collection charges are to be levied by Bank for collection of cheques / draft tendered by RRB irrespective of whether RRB is sponsored by the Bank or not.
[8.11] PAYMENT TO SUPPLIERS WHILE DISBURSING LOAN UNDER GOVERNMENT SPONSORED SCHEMES: -
No charges are to be levied for issue of Pay Order / DD's for above scheme.
[8.12] CONCESSION IN REMITTACE / COLLECTION: -
A) No collection charges to be levied for collection of local Cheques / Drafts.
B) No remittance / collection charges for transfer of funds to Prime Minister / Chief Minister Relief Fund are to be levied.
C) Dividend Warrant and Gift Cheques up to Rs.100/- to be collected at par subject to collection of out of pocket expenses.
D) No Service Charge is to be levied on Rupee Draft issued by Correspondent Bank and Exchange Companies favoring NRI Customers provided Rupee Draft favoring NRI customer is issued by branches of same Bank abroad or Correspondents / Foreign Officers of any Foreign / Indian Banks or ECS maintaining accounts with this bank or any other bank. Draft should be payable through rupee accounts maintained at branches in India nominated by the Banks.
[8.13] REMITTANCE UNDER DEFFERED PAYMENT GUARANTEE / BILLS CO ACCEPTED: -
No charges are to be levied for above remittance.
[8.14] CONCESSIONS TO BE GRANTED BY ZONAL MANAGER'S: -
The Zonal Managers are empowered to grant concessions up to 100% in all types of service charges to customers provided that profitability of the
Bank is not affected. For this proper Cost Benefit analysis be carried out and reasoned order be passed by the concerned Zonal Manager.
In case of chronic Locker Rent Arrears A/C Zonal Manager may waive the charges which are not recoverable.
Note: As per P&D letter dated 01.09.2006 the powers of allowing waiver are only in case of recovery of arrears of locker rent and no concession is permissible in respect of rate of locker rent at the time of allotment or subsequently.
[8.15] Concession available for transfer of proceeds of FDR shall also be available on transfer of proceeds of Saving Bank Accounts.
[8.17] Sharing of service charges with other Banks:
When outstation cheque / bills sent or received for collection, where we do not have our branch / other bank does not have their branch, then collection charges are to be shared with other bank in the ratio of 50:50 and & Out of pocket expenses be charged on actual basis from the depositor of the instrument as per existing practice.
[9.0] TRANSFER OF FUNDS - Deposit Accounts: - i) The collecting Bank is not to levy any service charges on transfer of proceeds of FDR on maturity as well as interest. However, remitting Bank shall levy usual service charges applicable to remittances. In case of local remittances, the service charges as applicable to Banker's Cheques to be levied.
ii) No service charges be leived on cheques issued as per court order for placing the amount in terms deposit. lease ensure that the charges are levied correctly and Service Tax & Education Cess are charged extra as per Services Tax Rules applicable from time to time. Also ensure that there is no revenue loss to the bank. All branches and Zonal Offices are advised to note above instructions for strict compliance. The Inspection Officials of H.O. Inspection Department must inveriably check and point out the irregularity if any to this effect in their Inspection Report to arrest the loss of revenue on account of non adherence of instructions.
[9.1] Service Charges on Domestic Money Transfer - Relaxations : -
